We are delighted to announce that Express Pharmacy's customer service has been recognised with the prestigious Feefo Gold Trusted Merchant accreditation.
The Gold Trusted Merchant Accreditation 2016, which comes from the independent public review website Feefo, is a recognition of our hard work and dedication to providing the highest standard of customer care possible.
The title of Gold Trusted Merchant is the highest accolade that Feefo bestows on its registered merchants, and is only given when member businesses demonstrate truly excellent public service. To achieve Gold Trusted Merchant status, merchants must receive consistently outstanding customer satisfaction reviews of between 95% and 100% from the public over the course of a year.
As regular customers to our site will know, we take great pride in our fast, efficient home delivery service and advice facilities at Express Pharmacy. This award is based purely on feedback received from the thousands of genuine customers who order from our site, and tells us that we are continuing to achieve the high standards we have always prided ourselves on.
Head Pharmacist at Express Pharmacy, Daman Bhamra, says:
"We are delighted to have been recognised by Feefo with this accreditation. The team at Express Pharmacy work hard to provide the very best customer experience, offering the same level of patient care one would expect from a bricks and mortar pharmacy with the added convenience of delivery direct to your door.
"We are constantly looking to improve our all aspects of the pharmacy, and using an independent review site such as Feefo is undoubtedly the best way of doing this."
Want to see what people think of our service? Check out the latest reviews and ratings here.
What is Feefo?
Feefo is a global ratings and review provider used by many of the world's most trusted brands to gauge customer satisfaction and enable consumers to make purchasing decisions based on completely independent feedback.